| Thank You Note Examples that will Explode your | | | | RFM (Recency, Frequency, Monetary) method of |
| Business Growth | | | | evaluating customer behavior. |
| Thank you note examples could be the secret sauce | | | | In monetary, you want to send a thank you note to the |
| to your business growth. Thank you notes are the | | | | customers who have spent the MOST with your |
| most enduring form of gratitude. They're still the #1 | | | | business. Be they recent customers or not... be they |
| source of referrals, loyal customers, & business | | | | frequent customers or not. These are the customers |
| growth. | | | | that will have the lion's share of impact on the |
| Here are 3 thank you note ideas that will drive your | | | | continuity of your business. If they become recent and |
| business to new heights this year. | | | | frequent customers - your business explodes |
| The Recency Thank You Note Example: | | | | overnight. If they go the other way - placing infrequent |
| How recently did the given customer purchase from | | | | orders, you will have a much less predictable income |
| you? | | | | stream. |
| The funny thing about recency is that you can and | | | | Thank these businesses then, who have entrusted you |
| should use thank you notes to motivate both | | | | with their hard-earned cash. |
| extremes. | | | | Gratitude Sells. |
| You'll want to thank your most recent customers for | | | | In a world where there is almost infinite choice for |
| joining the fold. In as personal and sincere of language | | | | consumers, relationships matter. Human connections |
| as you can muster. Personal, informal, heartfelt | | | | matter. And as such, the simple act of writing a thank |
| language cuts through all the advertising noise of every | | | | you note, is immeasurably valuable. Some call it |
| day business life. | | | | Relationship Marketing. Others even use the term |
| You'll also want to send thank you notes to the | | | | Appreciation Marketing. |
| customers who have least recently ordered from you | | | | Regardless of what you call the act of writing thank |
| as well! This thank you note will serve to remind that | | | | you notes in your business, I can guarantee that it will |
| distant customer of why they were happy to choose | | | | transform your business. Imagine if people at every |
| you in the first place. And that you still remember and | | | | level of your company were empowered to write |
| appreciate their selection of your services. | | | | thank you notes, and to share thank you note |
| Such simple and refreshing thank you notes will keep | | | | examples? |
| you top-of-mind, and bring customers back for more, | | | | Whether driven from the top-down, or bottom-up of |
| sooner rather than later. | | | | your company, the act of writing thank you notes, and |
| The Frequency Thank You Note Example: | | | | sharing thank you note examples, will have an |
| You'll want to also acknowledge the customers that | | | | immediate impact on your standing in the industry. |
| come back most regularly. These folks probably don't | | | | An important caveat is that you should give for giving's |
| need prompting - they're already patronizing you more | | | | sake. That is - while this can be used to increase |
| than anyone else! But all the more reason why they | | | | customer loyalty and customer retention, any giving |
| should be acknowledged and thanked. | | | | that is primarily motivated by what you'll get out of it |
| This thank you note would focus on the pleasure you | | | | will ring hollow. |
| have in serving them regularly. And perhaps also ask | | | | So be a happy giver. |
| questions about how you can serve more effectively. | | | | Give a thank you note a day. Share thank you note |
| That way, you get better before they NEED you to | | | | examples. |
| get better. | | | | It will change the way you see your customers |
| You keep the relationship fresh by over-delivering on | | | | (they're more than just names and numbers). |
| value. | | | | And as a side benefit, your business growth will |
| The Monetary Thank You Note Example: | | | | explode. |
| By now you have probably realized that I'm using the | | | | |